The phone app

Your bookings and your calendar on iPhone and Android, coming soon to the App Store and Google Play.

What the app is

The RentalBeam app is for running your bookings from your phone. It tells you when a guest sends a request or a message or pays, and lets you answer from wherever you are. It uses the same account and the same bookings as rentalbeam.com, so what you change in one is there in the other.

The app is coming soon to the App Store and Google Play. The phone app page links to each listing the day it is live.

Sign in

Use your RentalBeam account. On an iPhone you can sign in with Apple, Google, or your email and password. On Android, use Google or your email and password. If you do not have an account yet, you can create one in the app or on rentalbeam.com.

Alerts

Every alert you get by email, about a new request, a guest message or a payment, can also come to your phone. Tapping it opens that booking or conversation. The alert says who and which stay, never what the guest wrote.

For each kind of alert you choose email, phone, or both. Change it in the app under Account, then Notifications, or on the website on your account page under Notifications. The app asks to send alerts after you sign in, never before. If you said no, turn them on again from Notifications in the app.

What you can do in the app

• -Accept or decline a booking request.
• -Reply to a guest. Your reply reaches them by email, and their answer comes back to the same conversation.
• -Send a price for an inquiry, share a payment link, and record a payment.
• -Change a booking's dates and guests, or cancel it.
• -Close and open nights on the calendar, and change a night's price and minimum stay.

What stays on the website

Setting up stays on rentalbeam.com: adding your rentals, building the calendar, booking form and map for your website, and copying their embed codes. Start with the Quick start guide, then use the app for your day-to-day bookings.

Troubleshooting

If an alert did not arrive on your phone, check these in order.

1. 1Open your phone's notification settings for RentalBeam and make sure alerts are allowed.
2. 2In the app, open Account, then Notifications, and check that the kind of alert you expected is set to phone or both.
3. 3Check you are signed in to the app with the same account the booking belongs to.
4. 4Check your email. An alert set to email only never goes to your phone.

For how booking emails and the review link work, see Notifications & the review link.